The Biondo Guarantee
Quality, track tested, proven products designed by racers is what you will get when ordering from Biondo Racing Products, Inc. The staff at Biondo Racing are experienced racers. We put all of our knowledge and experience together to design quality products. As you well know, a product designed and developed by racers means it has more of what you want and need. In addition we use and test the products we sell. This insures reliable, dependable, race winning products. All of this is to provide the racer with the best quality products at the best prices. We, at Biondo Racing, Inc. are proud of what we sell and that is why we are confident you will be completely satisfied, Guaranteed!!!
Biondo Racing Products, Inc. is open from 9:00 to 5:00 EST. Monday to Friday. To place an order call the order line at 800-332-1320, for technical assistance, (or fax) call 732-683-0404. All prices are subject to change without notice.
All orders are shipped the same day, if possible. Calling earlier will assure best shipping service. Orders are shipped via UPS. The purchaser can choose from regular ground service, three-day service, two-day air, or next day air.
View our shipping map to see how long it would take for shipments to get to you.
Orders can either be purchased with a credit card, paypal, or sent COD (COD is an extra charge – certified check OR Money Order only). When using a credit card, Visa , Mastercard, and Discover are accepted. When paying COD you must use a certified check, a bank check or a money order. As of November, 1998, UPS no longer accepts cash. We can give you an exact total for you to have ready.
RETURNS / EXCHANGES
EXCHANGES: Wrong Fit? Change your mind? Exchanges are NEVER a problem, you can exchange an item, for just about any reason, and we can turn it right around!! Ship it to us, and tell us what you would like in return. Pay the shipping to us, and we will pay the UPS ground shipping back to you.
RETURNS: to Biondo Racing Products Inc., can simply be shipped back with a copy of the original invoice, a note, and a daytime phone number. Returned products must be new, unused, uninstalled, and complete with all parts, including original shipping package. There is a 15% handling charge for returned merchandise. Shipping charges are not refunded. There are many exceptions to the 15% handling charge. 15% is specified to cover our butts, but normally it’s only the charge of the credit card transaction fees, resulting in charges much less than 15%. Holiday season purchases have NO return fees, or other times when you purchased an item as a gift, then the 15% can again be waived to MUCH lower percentage, it is a case by case basis.
If a product needs REPAIRS, contact Biondo Racing Products, Inc. at 732-683-0404. We will direct you for quickest possible service. Most products have a quick 24-hour turn-around time. There may be times that REPAIRS will be assigned an RMA (return merchandise authorization). To receive this number you must contact Biondo Racing Products, Inc., before returning merchandise. If a product is still under warranty, a copy of the original invoice is required.
At Biondo Racing Products we take pride in our products and warranty them against defects under normal use and service. Each product is warranteed for a specified period of time. Warranty time periods range all the way up to 2-years (check each product for its specific warranty period.)
BIONDO RACING PRODUCTS, INC., SHALL NOT BE LIABLE FOR INJURY, CONSEQUENTIAL , OR OTHER TYPES OF DAMAGES RESULTING FROM THE USE OR MISUSE OF ITS PRODUCTS , OTHER THAN THE LIABILITY STATED ABOVE.
This warranty is in lieu of all other warranties of merchantability or fitness for use. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
All merchandise is counted and cleared by quality control prior to shipment. All claims for damages, shortages or loss in transit must be made immediately with the carrier and within 48 hours to Biondo Racing Products, Inc.